M7 Services was founded with the sole intent to service the hospitality industry. We recognized there was a deep need for a technology company that focused only on the needs of hotels, hoteliers, and hospitality management companies. With our fanatical customer service and specialized knowledge of the hospitality industry we have grown to service numerous properties across the United States, Canada and the Caribbean. We have an outstanding team of knowledgeable hospitality experts and offer a 24x7 Full-Service Helpdesk, Project Management, Property Transition Support and PCI Compliance Solutions.
Our exclusive focus on the hospitality vertical ensures you will always be engaging with a member of our staff that understands the unique challenges your property can face. All of our helpdesk and project teams are skilled with all major property management systems, point of sale systems and other core systems across all branded, boutique, and independent hotel properties.
Contact us today to see how we can assist your property or organization.
Founder and CEO
Chief Operations Officer
John P. Blackmon
Chief Financial Officer
Chief Information Officer
Vice President of Client Relations
Director IT Services
24x7x365 MANAGED TECHNOLOGY SERVICES
M7 Services provides a full suite of managed technology solutions to all of our clients. This includes access to our 24x7x365 help desk, staffed by internal employees based in our Houston headquarters. We do not outsource anything so your property can rest assured they will receive the best service in the industry.
Do you already have an onsite IT resource? Let us help him shine. We have access to industry leading management tools, executive consulting, and backup help desk if needed.
Our managed service offering also includes the following:
Proactive Monitoring and Remediation
Onsite Support/Dedicated Staffing
Our projects team has over 50 years of combined hotel IT experience. This experience will ensure the proper solution will be installed the first time and that the project will be smooth, on-time, and on budget.
Our project team can help your property with:
Annual Strategy and Planning
Let M7 Services help you transition to a new owner/management company. With our experience and refined transition process we can perform this work at a fraction of the cost and time of our competitors.
Our transition scope includes:
Activity Coordination with all Parties
M7 Services has extensive experience designing and building the technology infrastructure for new properties as well as remodeling. We have established contacts with all the major vendors in Hotel Technology that enables us to deliver these projects in a superior way to our competition.
We can design, manage, and implement all the technology requirements for your next new build or remodel.
PCI compliance is a big push for hospitality. With credit card processors requiring compliance for most merchants in 2018 and the fines for not doing so increasing dramatically now is the time to start pursuing compliance.
Let us take care of compliance for you. We can audit the property, remediate any issues, and assist the property in filling out their PCI SAQ for compliance. We also have the tools to assist in keeping the property in compliance. (EDR, Next Generation Antivirus, and log monitoring)
This approach coupled with our industry leading hospitality experience allows us to deliver compliance at a fraction of the cost.