The cost of downtime varies depending on the size of the business and industry, but for many companies, even an hour of system failure can lead to thousands of dollars in lost productivity and revenue. With downtime posing such a significant risk, having a BDR plan in place is no longer optional—it’s a necessity.
However, one thing is certain—every minute your business is offline costs money.
Here are some key ways downtime affects your bottom line:
- Lost Revenue – If your business depends on digital transactions, an outage can bring sales to a halt. E-commerce stores, financial institutions, and SaaS providers, in particular, suffer immediate revenue loss during downtime.
- Decreased Productivity – When employees can’t access systems, work comes to a standstill. Even short interruptions lead to delays in critical projects and operational inefficiencies.
- Reputation Damage – Customers expect reliability. Frequent downtime or slow recovery times can erode trust, leading to lost customers and negative online reviews.
- Regulatory Fines – Businesses in highly regulated industries, such as healthcare and finance, may face penalties if downtime results in non-compliance with data security regulations.
- Recovery Costs – Restoring lost data, replacing damaged hardware, and addressing security vulnerabilities after an outage can be costly.
A report estimates that the average cost of downtime for a business is $5,600 per minute, which translates to more than $300,000 per hour. For small businesses, the cost may be lower, but the impact is often more severe. Without a recovery plan, even a short disruption can have long-term financial consequences.