M7 Services was founded in 2013 providing IT services for our first property, and still a customer today, the Hotel Icon in Houston, TX. This engagement resulted in the realization that there was a broader need for a technology partner with a deep understanding of the nuances of hospitality and related industries, especially the complexity required to support the full range of multi-property portfolios. We own the full end-to-end solution for our partners, from the build-out of a new facility, consulting with a property regarding transition, vendor management, ongoing 24x7 remote support, and system upgrades. M7 is well-versed on the needs and requirements of the world of Managed Services, with a specialty in the Hospitality space.
M7 has been able to leverage its industry expertise to achieve rapid expansion and growth over the past decade. With operations in the U.S., Mexico, and the Philippines, M7 offers services in more than 400 cities across five countries. We're proud to serve some of the largest companies and brands in the industry and are committed to expanding our capabilities and coverage both domestically and internationally.
Clients choose M7 for our reputation and stay with us because of our exceptional service. The timeline below illustrates M7's substantial growth through maintaining long-term relationships with leading hospitality management companies and ownership groups. By working closely with these companies and the brands they represent, we provide our clients with expertise in compliance and brand standards, as well as a deep understanding of relevant operating systems and capital budgeting.
With the Company's more recent activity, the headquarters has moved into substantially larger space in Houston, TX housing the 24x7 help-desk, professional services resources and M7 management. M7's expansion has also seen locations opened in both Mexico and the Philippines expanding support for Spanish speaking clients as well as maximizing support across timezones cementing the Company's capabilities as an international MSP. The Company continues its' expansion through engagement with clients in new markets including Education, Multi-Use, Retail, Assisted Living and others.
At M7 Services, technology expertise is defined as the combination of knowledge, experience, and skills necessary to effectively support, design, develop, implement, and maintain technology solutions. We understand that technology is constantly evolving and that keeping up with the latest trends and advancements is critical to delivering exceptional client results. While M7 began in the Hospitality industry and has forged strong bonds with the vendors and brands in the space, M7 has focused on ensuring that the company has the expertise with the technology that drives the markets that we serve. We're committed to staying at the forefront of each industry and continuously expanding our expertise in areas such as cybersecurity, data analysis, cloud computing, and more. Our team of experts has a deep understanding of these technologies and their practical applications, which allows us to provide tailored solutions that meet the unique needs of our clients. Whether you're looking to modernize your IT infrastructure, optimize your business processes, or enhance your digital capabilities, we have the technology expertise you need to achieve your goals.
What Our Clients Say About Us!
At M7 Services we take great pride in providing exceptional service to our clients, and their satisfaction is our top priority. Here you'll find testimonials and feedback from some of our valued clients, who have graciously shared their experiences working with us. We believe that their stories and insights can provide valuable perspective and help you make an informed decision about partnering with us. We hope you find these testimonials helpful, and we look forward to the opportunity to serve you soon.
M7 IT Services have been responsive and thorough whenever called upon. When you submit a ticket it's quickly responded to and the follow up has been great. If tickets have to be escalated, they're responded to and followed up on immediately as well. Good partnership!
John RemmersVP of Operations
As a legacy client of nearly 10 years, I can attest to the quality of services that M7 Services provides. From hotel transitions, Information Technology projects or support, M7 Services provides world class services and technology. The company has been providing IT services to several independent and branded hotels, including full services resorts in Hawaii and the mainland with reliable, thorough and highly skilled technicians and managers. My experience with M7 Services has been very positive and unsurpassed. Their reputation in the hospitality industry is second to none and I would highly recommend M7 Services.
Choosing M7 Services as our managed service provider has been a game-changer for our business. Their exceptional expertise and proactive approach have transformed our IT infrastructure, making it more secure, efficient, and reliable. With their 24/7 monitoring and support, we no longer worry about downtime or cyber threats, allowing us to focus on what we do best. The team at M7 Services is responsive, knowledgeable, and truly understands our unique needs. Their tailored solutions and strategic guidance have helped us navigate complex technology challenges and drive our business forward. We couldn't be happier with the level of service and peace of mind they provide. M7 Services is not just a vendor; they are a trusted partner invested in our success.